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One inbox, a real person, usually same day. Connector trouble, billing, a reading question — write in.

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Fastest way to reach us

Email [email protected] — a real person reads every message, usually same day, always within 2 business days.

Karma Jyotisha is built and run by Aditya Sharma. There is no ticket portal and no chatbot in front of this inbox — just write in plain language and we will sort it out.

What to include

  • Connector / MCP issues — which AI app you connected from (ChatGPT, Claude, etc.), and what happened when you tried to connect or run a tool.
  • Billing or subscription: the email address you signed up with. For your security, we will ask you to reply from the account email before changing a plan.
  • A reading question — which tool or chart output you’re asking about. We can explain the calculation, not predict your future.
  • A bug — what you expected vs what you got. A screenshot helps.

Response time

Same business day is typical. Worst case, within 2 business days. This is a small, real team — not an auto-reply farm.

Delete my data

  1. Email [email protected] from the email address on your account, with the subject “Delete my data”. If you write from a different address, we will ask you to confirm from the account address first.
  2. We delete your account record and access token, plan and usage counts tied to your email, sign-in sessions, your email-list entry, any older sign-up record, your customer record on our WordPress site and any partner payout details. If you have an active paid plan we cancel it so you are not charged again.
  3. We reply within 30 days to confirm it is done.

Payment records held by Dodo Payments, backups (about 3 days), web server logs (up to 12 months) and chats inside your AI app are not deleted by us. The Privacy Policy explains each one.

Other data requests

To see or correct what we hold about you, or to withdraw consent, email the same address. The Privacy Policy lists exactly what we store and for how long. In short: the birth details you give a tool are not saved by us; we keep your email, plan and usage counts.

Billing and refunds

Subscriptions run through Dodo Payments. You can cancel or update your card yourself with the “Cancel subscription” and “Update card or invoices” buttons on your account page, or email us from your account email and we will do it. We will ask you to reply from the account email before changing a plan. Refund terms are in the Terms.

Grievance officer

Aditya Sharma, [email protected]. Write to this address with any complaint about how your data is handled; we reply within 30 days.

Also see Privacy and Terms.